The Part of Leadership Clients Feel But Never See
What really happens behind the scenes of a service-based business, and why it directly shapes your experience in the studio. Clients feel the effects of leadership long before they ever see the signs of it. As winter settles into Houston and most people wind down for the year, I tend to do the opposite. This season usually brings out my full throttle mode. I have never worked harder in my life than I have this year. Just yesterday, we were building thirteen brand new reformers for
Milestones in Motion: How Citizen Pilates Builds Community Through The Spark Series
Citizen Pilates is keeping milestones in motion. After debuting our milestone bracelets at the 10 year anniversary celebration, we are reigniting that energy with the upcoming Spark Series, a monthly celebration of community, consistency, and connection. Discover how this simple symbol of progress is shaping the next decade of Citizen.
Inside the Citizen 2026 Operational Excellence Summit
Citizen Pilates kicked off its 2026 Operational Excellence Summit with a powerful unveiling of our new Vision, Mission, and Core Values. After months of collaboration with Houston’s Savage Brands, founder Jess Schindler redefined the company’s purpose and direction, captured live by Ink Factory Studio in a stunning visual illustration.
Why Every Small Business Needs a Backup Plan
Your Small Business Backup Plan, Why You Need One Last week, I was at my favorite local nail salon in Houston when the scariest person in the world walked in, a man in a construction safety vest. He was not there for a pedicure. He carried a piece of paper from the City of Houston notifying the owner, Tran, that water would be shut off in the area the next day. That moment reminded me why a small business backup plan is not optional. It is essential for survival. If you are
From Bystander to Up-Stander: Redefining Leadership in Small Business
Reflections on courage, clarity, and raising the standard. Yesterday I spent the afternoon at Houston's Holocaust Museum. A client who's been with us since 2019 has been a docent there for over 20 years. She invited me on a private tour and it was nothing short of magical, if one can find magic in a tragedy such as the Holocaust. Throughout a lot of our tour she referenced, "what I tell the kids", since many of the tours she gives are to students. She brought up the idea of "how can you