AUTO-PAY CANCELLATIONS
Before you go…
Your Citizen Pilates membership is designed to be simple and flexible. Cancelations require just a 30-day notice prior to your next billing date—thank you for honoring the terms you agreed to when joining. Memberships are either active or canceled, with no “freeze” or “pause`` status. We’d love for you to stay moving with us. Consider these options before submitting your request:
Adjust Your Membership
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If your schedule or budget has shifted, you can downgrade to a class count that better matches your needs. Many members find this keeps them active without feeling overcommitted.
Switch to a Flexible Package
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Not ready for a monthly commitment? You can transform your membership into a package of classes you can use at your own pace. This is a great option if your schedule is unpredictable or you’re traveling often.
Make the Most of What You’ve Already Paid For
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If you’ve got classes booked in advance, we’d love to see you in those sessions before your membership ends. It’s a great way to finish strong and get full value from your final month.
Still Want to Cancel?
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We’ll be sad to see you go. Please use the form below to submit your 30-day notice. If there’s anything we could be doing better, your feedback helps us grow and support our community.
